Online Reputation Management
Have you Googled yourself, but don’t like what you see? Well, when you Google yourself, and see the results, this is what your potential customers are seeing too. You may see the negative comments about you and your business, and it is hard to overlook these comments, but future customers are also seeing these negative comments, and they may not be as forgiving. They may just detour from coming to your business.
Fact: 80% of people surveyed decided to change their purchase decision, due to bad feedback and bad reviews that they saw online. With so much competition online, businesses are now recognizing that Online Reputation Management is a necessity rather than just another overlooked service. We can assist you with your Online Reputation Management, because we specialize in 5 Star Reputation Marketing in Temecula.
What is Reputation Monitoring?
Online reputation is essential and vital. Consumers are using search engines to evaluate and review a business before ever making a purchase decision. Over 75% of consumers use smart phones, laptops and computers to search a business before they purchase products or service. If your business has a bad online reputation full of bad reviews and negative feedback, then your business is drastically effected. It is crucial for any business to monitor their online reputation, then have a plan of action that will respond to negative feedback and overwhelm it with a wide broadcast of positive reviews about you or your business. 5 Star Brand can help you. As specialists in 5 Star Reputation Marketing in Temecula, we know what works to expedite the process of establishing your reputation of excellence.
Is it Enough to Monitor your Online Reputation?
It is vital to monitor your online reputation. According to studies: over 75% of online users will do a research before ever making a purchase and over 80% of customers have changed their purchasing decision after seeing negative reviews posted about a business. Your business and profits are at the mercy of online comments, but knowing what people are saying about you is not enough. Through systematic management, you can turn it around and use online comments to your advantage, even the negative ones!
Online Management will allow you to respond to any negative comments as soon as they appear on any online forum. Intelligent responses to a negative review can often produce stronger positive feelings in a prospect than a 5-star review. Proactive ORM (online reputation management) allows you to take positive reviews and comments, then use them to take over the search engine results, which will push down all the damaging comments, so that eventually they are not ever seen.
Plus, nearly 50% of online searchers who are looking for information about a specific profession or service such as, dentist, doctor, or hairstylists will decide their purchase on positive feedback. This allows you to use ORM to your advantage by giving online searchers that ‘first impression’ that will have them selecting you for their purchase.
Right now is the time to get an Online Reputation Management consultant. Protect your business and don’t let negative comments damage your business!
What We Do? – Online Reputation Marketing
- 5 Star Review Dominance – We take all positive reviews about your business, service and products, then we post them in an aggressive manner. The positive reviews will overwhelm negative reviews (which are seldom posted more than once) as we post on multiple web properties. All the positive comments about your business will be seen first, and eventually all negative feedback and reviews will disappear.
- Social Media Profile Creation and Optimization – We use social media to your advantage. We set up your social media accounts such as Facebook, Twitter, and LinkedIn, then we will create a business page. We join groups that are relevant to your business, then optimize your accounts with tweets and posts along with joining groups and participating in important discussions. We brand you and your business with customized social media.
- Shout from the Rooftops – We take social media, online advertising and SEO to the next level by using all the tools at our disposal to let the world know about your excellent reputation.
- Research and Analysis – We will analyze and research your current feedback and review status online, as well as that of your competitors! Then we create a customized campaign that will dominate the search engines. We can create blogs, write custom content and get your business on the top of search engines with glowing reviews and feedback. We are Temecula’s 5 Star Reputation Marketing Pros!
